Frequently asked questions
WHAT SIZE FRAME AM I?
On each product page, there is a 'Details' tab which provide the specific dimensions of the frame. Most eyewear brands print these details on the inside of one of the arms of you frame. If you an existing pair with this information then you can compare measurements to see how a certain frame of ours will potentially fit you.
What frame best suits my face shape?
It can be tricky picking a pair of sunglasses, particularly online and we don't want you to waste your time ordering a pair that may not feel or fit quite right when they arrive. Of course you may know exactly what you want, but if you are unsure, then we have a 'Face Shape' tab on each of the product pages which provide a little bit of science behind your best match.
ARE YOUR LENSES POLARIZED?
All our sunglasses use CR39 fashion lenses. These are good quality lightweight lenses that provide 100% UVA/UVB protection to keep your eyes healthy. We do have polarised lenses in two of our Neo frames as these are designed specifically for the snowy slopes and therefore need the polarising element to minimise the glare from the white stuff. So if skiing or sailing even is your thing then out Neo Pale Blue Crystal and Neo Light Grey Crystal could be you frame of choice.
THE ARMS ON MY SUNGLASSES ARE A LITTLE WONKY?
On a rare occasion, during transportation and exposure to temperature change, the acetate that your frame is made from may bend around the nose bridge area causing the frame arms (temples) of your glasses to sit at a slight wonk. This is something that simple happens from time to time with acetate frames and is easily fixable. You could head to your local optician and they will happily adjust in super-quick time. However it's also very easily to sort yourself. You can either heat the frame using the 'warm' (rather than hot setting) or run under warm water for 10-15 seconds at the nose bridge. With the acetate suitably warmed you will then be able to flex and adjust and ultimately 'de-wonk' your frame.
WHATS THE BEST WAY TO LOOK AFTER MY FRAMES AND LENSES?
You have both a soft bag and the semi-hard woven case to protect your eyewear. We highly recommend using both together to ensure full protection at all times. The soft bag is made from microfiber so is the perfect material to give those lenses a good wipe.You can also find decent lens cleaning solutions and wipes from local pharmacies. Stick to these recommendations and we hope you’ll have a long, loving relationship with your frames… until the point at which you accidentally sit on them, and then we’ll share your pain.
DO YOU PROVIDE GIFT CARDS?
Not yet. However, this is something we are intending to introduce at some stage, so sit tight for now!